Eastern Virginia DSP-Friendly DocumentationCareHub by DSPlife
Hampton Roads agencies with homes spread across several cities can use CareHub so DSPs document daily notes, meds, and incidents the same way, with the person's plan in view.
Why it matters
A provider in Hampton Roads may have a home in Virginia Beach, another in Chesapeake, and in-home supports across the water in Hampton. Supervisors cannot stand beside every DSP, so the documentation system has to do some of the teaching.
CareHub is documentation and compliance software designed for DD waiver providers, not a clinic system adapted afterward. DSPs get streamlined daily notes, a MAR with voice assistance, the ISP and Part V where they write, and incident reports in the same place.
Turnover means new staff are often working at a distant site on their own. When the tools make sense quickly, those DSPs can give their attention to the person in front of them and trust that the record will hold up.
From a provider using CareHub
We are a new agency and went through two different EHRs that didn’t seem to match what we needed. CareHub has been absolutely amazing plus more with features offered. It makes life much easier for our DSPs!
What CareHub gives you
Every home uses the same streamlined daily note, so documentation from Portsmouth reads like documentation from Williamsburg.
DSPs working alone at a site have voice-assisted MAR support for administration and tracking.
Uploaded plans auto-populate in CareHub, keeping each person's supports visible without a trip to the office binder.
A DSP reports an incident in CareHub rather than calling around to find the right form.
Full audit trails let program directors see what was documented at homes they cannot visit every day.
CareHub includes regulatory monitoring to support compliance across a spread-out set of programs.
The problem
Eastern Virginia providers coordinate with Norfolk CSB, Virginia Beach CSB, Chesapeake Integrated Behavioral Healthcare, Hampton-Newport News CSB, Portsmouth Department of Behavioral Healthcare Services, Western Tidewater CSB, and Colonial Behavioral Health.
With homes spread across several cities, a program director may see some sites only a few times a month. CareHub keeps DSP documentation uniform from the Southside to the Peninsula, and audit trails let leaders review work from any location.
How it works
The DSP opens CareHub at the home and sees the ISP and Part V for each person they support that day.
The voice-assisted MAR helps the DSP document administration as it happens.
A streamlined note captures the day's activities and progress without extra fields.
Any incident is reported in CareHub, and supervisors in another city can review the shift record through its audit trail.
FAQ
CareHub gives all your DD waiver service lines one documentation system, so staff at every location follow the same steps.
Use Contact Us to reach the CareHub team. We will walk through how your DSPs document shifts today and show how CareHub fits your service lines.
Yes. The ISP and Part V are uploaded and auto-populated so the plan is in view where DSPs document.
CareHub is certified with Virginia Medicaid's MMIS for EDI transactions 270, 276, 837P, and 837I.
Select the Contact Us button to reach the CareHub team and describe how your homes across the region document today.
CareHub: Documentation, compliance, and billing for DD waiver providers. Tell us about your agency and we will show you how it fits.
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